December 12, 2011 Vol. 164 No. 9 / Fortune Asia / The 2011 BUSINESS PERSON of
the YEAR

41 BUSINESSPERSON OF THE YEAR
Our Pick for 2011 (and 49 Runners-Up)
From the euro mess to Occupy Wall Street to the U.S. unemployment crisis, 2011
was the kind of year that tests leaders. And it was Howard Schultz of Starbucks
who rose to the top of our list.
BY RICHARD MCGILL MURPHY

48 Strong Coffee
Howard Schultz rescued Starbucks. It had record financial results this year. Now
the CEO is on a campaign to save the country from its politicians. Here's how
he blends capitalism and activism.
BY DAVID A. KAPLAN

58 The $1 Billion Rare-Earth Gamble
In an extraordinary business drama that involves national security, an American
company is trying to break China's monopoly on high-tech materials.
BY RICHARD MARTIN

64 FORTUNE 500 SERIES
Inside the Fall of a Superstar Banker
Two years ago Bank of New York Mellon CEO Robert Kelly almost left to run Bank
of America窶盃ntil he changed his mind and the board welcomed him back. That's
when the trouble started.
BY KATIE BENNER AND SHAWN TULLY

8 FIRST
By the Numbers

Ikea in China, one of its fastest-growing markets.
BY ANNE VANDERMEY

13 FIRST
The Chartist
Post office makeover.
BY ALEX KONRAD

14 FIRST
The Briefing
Ellison and Benioff square off, whatever happened to Tang?, and more.

16 FIRST
Closer Look
Is your board ready to put out the next fire?
BY FAYE WATTLETON

19 FIRST
Pursuits: The 2011 Gift Guide
Time to start checking your list窶俳ur gift picks will make you look like a genius.
BY KATE FLAIM

25 VENTURE
How I Got Started
Greek-yogurt king Hamdi Ulukaya has brought Chobani from nowhere to everywhere
in a few short years.
BY SHERIDAN PRASSO

29 TECH
Mobility@Work
Retailers hoping to ease holiday shopping pain are turning to mobile phones to
speed checkout.
BY CAITLIN KEATING

30 TECH
Tech@Work
Dell gets in touch with its inner entrepreneur.
BY ANNE VANDERMEY

31 TECH
Electronic Arts' Digital Makeover
The videogame maker embraces social platforms.
BY ALEX KONRAD

33 INVEST
Wall Street Interview
T. Rowe Price's Tom Huber makes the case for dividend stocks.
BY AMY FELDMAN

35 INVEST
Wealth Adviser
Should you move out of the dollar?
BY JANICE REVELL

OPINION

38 Allan Sloan
Big corporations need to show us how much they pay in taxes.

39 Geoff Colvin
CEO Sam Palmisano is leaving IBM in great shape. Will his legacy last?

40 Nina Easton
The dollars and cents (and yen, renminbi, and pesos) case for women's rights.

76 Bing!
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EVERYTHING WE KNOW, THE MINUTE WE KNOW IT.
ON THE COVER PHOTOGRAPH BY BEN BAKER
[IMAGES]
EIGHT PHOTOS
FOUR ILLUSTRATIONS